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MetTel's 12th Annual Partner Golf Outing

Our 12th annual golfing event was a full day of eating, drinking, bonding and golfing. In other words, it was a complete triumph. Without a ...

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About MetTel

Backed by the nation’s premier carriers, MetTel is a leading global solution provider of communications technology for business. MetTel ...

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MetTel Transforms Phoenix Vehicles with IoT-connected Fleet.. →

PHOENIX and NEW YORK, Feb. 7, 2019 /PRNewswire/ -- The city of Phoenix entered into an agreement for MetTel, a communications and digital ...

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2 jplist-folder-All-Posts-292 Update-Update jplist-topic-Fleet-Management jplist-topic-iot jplist-topic-mettel jplist-topic-Phoenix 0 02/07/2019 11:46:23 PHOENIX and NEW YORK, Feb. 7, 2019 /PRNewswire/ -- The city of Phoenix entered into an agreement for MetTel, a communications and digital transformation leader, to provide services with fleet management automation technology which began in July. Using MetTel’s IoT Fleet Management technology, the City of Phoenix is enabling its Public Works and Water departments to deliver more efficient, cost-effective and safer water resources and waste services to residents and facilities to help meet the city’s goal of zero waste by 2050. The contract calls for MetTel to provide automated vehicle location services, such as advanced location-based services, dispatch automation and monitoring vehicle diagnostics and driver safety data for advanced business decisions as well as other operations support efficiencies and processes. The project will initially focus on telematics hardware and software solutions for tracking vehicles and obtaining essential data for maintenance, routing and customer inquiries for the Phoenix Public Works and Water departments. MetTel will be responsible for collecting and maintaining data required for the continuity of operations for thousands of city vehicles. Another major transformation focus for the city is to enable more efficient, cost-effective and safe delivery of all-important water resources to residents and facilities. MetTel's IoT Fleet Management technology connects the Water Department vehicles. By connecting and gaining visibility into the mobile workforce information, the city is able to combine real-time information with current business intelligence systems to derive insights on their operations. Insights like fuel usage, proof of service or delivery and driver safety management are key areas of the Water department focus. Gains in efficiency and proactive management results provide invaluable intelligence to water management when optimizing the fleet and workforce, ensuring maximum utilization for citizen services. "MetTel is thrilled to be selected for IoT Fleet Management technology to help Phoenix automate its public service fleet for greater efficiency, insight and control as part of its ongoing smart city transformation," said Max Silber, Vice President of Mobility & IoT at MetTel. "Waste management and water are crucial to the health and well-being of citizens. IoT technology helps to improve and assure essential delivery and service to Phoenix residents." Phoenix is the nation's fifth largest city, with more than 1.6 million citizens spread over 540 square miles. The city produces an average of 270 million gallons of tap water daily, and treats more than 135 million gallons of wastewater daily. The city collects garbage, recycling and yard waste from over 400,000 residential accounts. The city's goal is to divert 40 percent of its waste stream by 2020 leading ultimately to zero waste by 2050. This project underscores the need of major US cities to digitally transform their core operations with technology that affords greater scale, agility and efficiency. MetTel's Fleet Management automation harnesses connected vehicles, mobile devices, mobile network connectivity and applications all rolled into an integrated package that accelerates workflow through mobile workforce management and field service automation. MetTel has revived interest in telematics technology, which enables organizations to send, receive, retrieve, and store information about vehicles, telecommunication devices, and employees, both local and remote. Through MetTel's ubiquitous mobile connectivity – with access to carriers in over 170 countries -- and its intelligent communications management platform, which enables teams to track costs, inventory, maintenance, advanced offerings (video, travel) and more, the telematics process is being digitally transformed to take advantage of an IoT connected world. MetTel' fleet management solutions can be up and running for organizations in mere days. There is no significant capital expense or added training, and it provides the ability to easily scale with a company's requirements and add new features as needed. The technology also enables automation of key job functions across operations, maintenance, dispatch, driver identification, safety and more – saving fuel costs, time and automating capture of crucial historical records. For more information visit: www.mettel.net/fleet-management/. About MetTelMetTel is a leading global provider of communications and digital transformation solutions and services for enterprise customers. By converging all communications over a proprietary network, MetTel enables enterprise companies to easily deploy and manage technology-driven voice, data, wireless and cloud solutions worldwide. MetTel's comprehensive portfolio of customer solutions boosts enterprise productivity, reduces costs and simplifies operations. Combining customized and managed communication solutions with a powerful platform of cloud-based software, the company's MetTel Portal® enables customers to manage their inventory, usage, spend and repairs from one simple, user friendly interface. For more information visit www.mettel.net, follow us on Twitter (@OneMetTel) and on LinkedIn, or call us directly at 877.963.8663. MetTel. Smart Communications Solutions.™

MetTel's #1 Rated SD-WAN

SD-WAN presented, explained and understood: this datasheet lists all key benefits and features of the solution that Gartner rated as #1 and ...

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Case Study: FIS

Overview MetTel migrated 15,000 mobile devices from AT&T, Verizon and Sprint to one bill, help desk and data pool. MetTel continues to ...

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Case Study: O’Reilly Auto Parts

O’Reilly Auto Parts required improved connectivity, Wi-Fi, and increased bandwidth services at all stores throughout the U.S. The company ...

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Case Study: Le Duff America

Digital transformation increased customer engagement and better brand interaction. Le Duff partnered with MetTel to standardize its ...

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Case Study: Rotech Healthcare

With better devices and connectivity, MetTel empowered Rotech Healthcare with an innovative mobile initiative that increased Rotech’s ...

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Case Study: City of Phoenix

As one of the most forward-thinking cities in the nation, Phoenix was among the first to adopt smart city technologies, partnering with ...

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Cloud Connect

This datasheet defines MetTel’s Cloud Connect which protects sensitive data. Easy, safe and fast access, our Cloud Connect will save you ...

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MPLS

MPLS has been a staple for years. Multiprotocol Label Switching (MPLS) is a solution for a private, trusted connection that shapes network ...

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MetTel Innovation Summit, New York, Brings Digital.. →

MetTel Innovation Summit, New York, Brings Digital Transformation Best Practices to Top Customers By Lori Thomas, VP, Strategic Engagement ...

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11 jplist-folder-All-Posts-292 jplist-folder-Blog-293 Blog jplist-topic-Innovation jplist-topic-mettel jplist-topic-MetTel-Events 0 11/20/2018 12:27:00 MetTel Innovation Summit, New York, Brings Digital Transformation Best Practices to Top Customers By Lori Thomas, VP, Strategic Engagement & Transformation I’m happy to report that for the first time and by popular demand, we’ve held two MetTel Innovation Summits in a year! This latest one, on our home turf, was the largest, with 35 enterprise CIOs participating from major brands such as Johnson & Johnson, FIS, USDA, RWJ Barnabas, AXA Financial, DTE Energy, Titan America, Main Street Bank, Fortress among others. We also had a great set of partners on hand, including our first official Summit sponsor, Samsung, who had a wonderful surprise in store for our guests. More on that later. Theme: DX Masters Similar to our last Summit in Palm Springs, we had an informative agenda focused on Digital Transformation (DX) and three key aspects that MetTel plays into: Intelligence, Connectivity and Security. DX is in the early stages of a multi-year cycle that will eventually completely change the way we do business, making businesses more nimble, flexible and capable of meeting any market opportunity or threat. Essentially, DX allows even established companies to become disrupters, instead of the disrupted. In the words of the hockey great Wayne Gretsky, “Great players always skate to where the puck IS GOING, not to where it’s been or even IS” – and that epitomizes our ability to predict the market and industry trends and most importantly, our customers’ needs before they know themselves. That has helped to make MetTel one of the industry recognized leaders in Telecom and Technology since our inception 22 years ago and will continue to be as a guiding principle for the future. Digital transformation is a massive technical and economic trend. By the end of 2019, DX spending will reach $1.7 trillion worldwide, a 42% increase from 2017. According IDC, the majority of companies will transform to digital businesses between this year and 2020. However, this is hard work. According to our favorite DX expert – and one of Summit keynote speakers, Shawn Fitzgerald of IDC – only about 1/3 of businesses today are actually moving ahead successfully with DX. That leaves 2/3, the vast majority of business organizations, that are “digitally disabled,” in that they don’t have a real strategy or have institutional obstacles or cultural resistance to change. And when we asked those in the room what the biggest barrier to transformation is, 50% said “time to value” or how long it would take to show that the investments in DX are paying off….the pain before the gain, is another way to put it. 38% said “Proving the business case” that it’s all worth it is the second biggest challenge. Cost surprisingly, by itself, was not much of an obstacle, with only 4%. This shows IT leaders know they need to transform and are willing to pay for it. They just have to convince senior management and show return on investment while they are on the journey to transformation. Trend: AI In October, Gartner released their Top 10 Strategic Technology Trends for 2019 and for the second year in a row, AI represented the top 3 trends. In fact, under the overall banner of Digital Transformation, Gartner said artificial intelligence (AI) in the form of automated things and augmented intelligence is being used together with IoT, edge computing and digital twins to deliver highly integrated smart spaces. This combined effect of multiple trends is coalescing to produce new opportunities and drive new disruption….” So, think about all the trends in that statement – AI, IoT, edge computing, digital twins, smart spaces – the demand for AI is rocketing from $17.5 billion in 2017 to $46 billion in 2020 and the enterprise market for AI – ours – is growing 10 times as fast as the consumer market

Line Replacement Service

A complete transition of all traditional phone lines is now possible, including special services, such as fax, alarms, POS and elevator ...

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TrueUC

50% of employees often work remotely. MetTel’s TrueUC provides a seamless and consistent communications experience on PC, tablet or ...

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24 Hour Fitness Case Study

The best internet access with managed Wi-Fi at all club locations. 24 Hours Fitness needed to offer a consistent internet experience to ...

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Basic Energy Services Case Study

An SD-WAN solution enhanced every connection and increased bandwidth, all at a lower price. Basic Energy Services needed more bandwidth at ...

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FIS Global Case Study

Complete mobility end-point management and optimization from a single vendor. MetTel migrated 15,000 mobile devices from AT&T, Verizon ...

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MetTel takes UC mobile with mobile-centric TrueUC

With twenty-two years of experience in delivering cloud-based services, MetTel is offering new ways for UC to be mobile. In this podcast ...

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MetTel Launches TrueUC, the first all-in-one mobile Unified.. →

TrueUC Enables a Desktop Workstation Experience with a Galaxy Device, Samsung DeX and Broadsoft UC-One.

MetTel Launches TrueUC, the first all-in-one mobile Unified Communications solution for the Digital Era MetTel, the communications and ...

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18 jplist-folder-All-Posts-292 Press-Release-Press-Release jplist-topic-TrueUC jplist-topic-unified-communications 0 09/20/2018 16:30:26 MetTel Launches TrueUC, the first all-in-one mobile Unified Communications solution for the Digital Era MetTel, the communications and digital transformation leader, today launched TrueUC, the first all-in-one unified communications (UC) hub designed to interconnect key business applications for the mobility and versatility millennial workers demand. While today’s mobile professional typically relies on a laptop and smart phone, as an alternative, TrueUC can be used with a smart phone or tablet with keyboard powered by MetTel mobile connectivity and mobile device management (MDM). Now the mobile worker is equipped with a single device that provides all business computing and communications. “TrueUC is the first UC + collaboration solution that brings the best of the market to the device of our choice for the way we live and work today,” said Marshall Aronow, CEO of MetTel. “A new generation of Millennial professionals has grown up with the freedom of mobility, texting, video + voice and the ability to carry their social lives in their pockets. We’ve done the same thing now for their professional lives.” For the first time, organizations can access a cloud, API-driven UC solution that combines text, voice, video, chat, email and business app integration plus mobile connectivity, Mobile Device Management, single bill and single support number – all from a single source TrueUC provides workflow, communications and productivity capabilities, typically only accessible when in the office – now available with any mobile device. Fulfilling a Growing Marketplace Need: Accessing Work on the Go TrueUC can reside on any Android or iOS device and integrate with all any other smart devices, including land lines. TrueUC can easily connect a Samsung DeX enabled Galaxy mobile phone or tablet to a monitor, keyboard and mouse to work in an optimized and secured desktop experience protected by Samsung Knox™ defense-grade mobile security. Samsung DeX also enables optimized Windows VDI solutions for a full remote desktop access. In addition to its mobile design point and SMS capability, another key differentiator for TrueUC serves as an app hub using a set of open APIs that allow integration with a range of critical cloud business applications such as Microsoft Office 365, Google G-Suite, Salesforce, Box and Twitter, among others, truly enabling a mobile office experience. The solution provides collaboration tools to improve productivity of highly mobile and widely dispersed workers. Some popular features include instant messaging, voice calling, video conferencing, desktop sharing, email and contextual content. TrueUC is also the only integrated offering of its kind to include SMS text messaging, users can now receive text messages bound for desk phones and respond to them. TrueUC-Broadsoft Integration Unifies Collaboration and Mobility MetTel’s strength lies in its ability to integrate best-in class technology from the MetTel ecosystem and across the industry into one service that amplifies customer resources and capabilities while lowering costs. TrueUC is a shining example of MetTel’s core skillset. MetTel showcases this mobile collaboration solution utilizing the BroadSoft UC-One application while leveraging mobile devices from Samsung and others. “UC-One, a key element of True UC, truly empowers today’s mobile worker” said Jonathan Reid, Managing Director, BroadSoft Worldwide Sales. “UC-One enables teamwork in a mobile environment providing a true collaboration experience anytime, anywhere. Business doesn’t stop when you leave the office and UC-One provides a way to engage others whether in the same building or across the world.” UC-One is an intuitive collaboration application for calling, messaging, and meeting – ideal for companies of all sizes with mobile and dispersed employees. It includes all the essential unified communications and collaboration capabilities including HD voice and video, instant messaging, presence, file sharing, screen sharing, online meeting rooms with guest access, and integration with popular business applications to provide quick access to content during conversations. UC-One improves workplace collaboration, productivity and mobility, and is available on desktop, mobile and tablet. The popular MyRoom feature enables the user to pull co-workers into a virtual conference room from any other mode of communication. Pricing for TrueUC solutions begins at $49.99. For more information, please visit https://mettel.net/trueuc/1Available on Samsung Galaxy S8, S8+, S9, S9+ and Note8About MetTelMetTel is a leading global provider of integrated digital communications solutions for enterprise customers. Visit www.mettel.net, follow us onTwitter (@OneMetTel) and on LinkedIn, or call us directly at 877.963.8663.

You are the New Mobile Enterprise

By: Marshall Aronow CEO MetTelWe’ve all been there….in a car, on a train or even a plane. You get on a call with your colleagues ...

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19 jplist-folder-All-Posts-292 jplist-folder-Blog-293 Blog jplist-topic-True-UC jplist-topic-unified-communications 0 09/17/2018 12:25:50 By: Marshall Aronow CEO MetTelWe’ve all been there….in a car, on a train or even a plane. You get on a call with your colleagues to discuss an important presentation but typically spend 5 minutes just looking for that email with a key attachment among all those other hundreds of emails you receive. With TrueUC, that search is not necessary as it natively integrates with Office 365 so all your emails and attachments can be automatically located and displayed between meeting participants as content in common. TrueUC from MetTel means you can just turn on your mobile phone or tablet, open the UC-One application and quickly find that critical document……then check on that client’s current status in Salesforce to provide an informed update. TrueUC not only provides a full spectrum of communications and collaboration tools, it also integrates with key business applications most professionals use every day. But the real value of TrueUC lies in the fact that the majority of information economy workers – not to mention most Millennials – work outside of a traditional office most of the time. Today’s mobile, digitally driven work environment requires employees and businesses to communicate instantly, across different regions and time zones to access information, schedule meetings, manage business processes, communicate, collaborate, produce and innovate. No barriers, no excuses. You can even get texting capability added to your desk phone which, incidentally is the only number you need for work as it can also move with you to your devices and other desk phones. With a smart phone or tablet provided by MetTel with mobile device management, you can work securely from any location or in transit. Even if you lose a device, it can be wiped remotely to protect sensitive company data. People need to work on the move at full capacity but CIOs and IT managers don’t want to spend the time and resources to sign up five telecom carriers, six software companies and somehow figure out how it all works together. They don’t have to. TrueUC brings it all together in a cost-efficient managed service with choice of devices, connectivity, customer support and billing – on one platform. Instead of going back and forth between laptop, desktop and phone, MetTel can provide a single device powered by the MetTel mobile network and mobile device management for all business computing and communications. And special “road warrior bundles” can be customized to specific job roles and user preferences for Android, iOS, etc. Why this isn’t just another product launch for business communications. Market studies show that approximately 59 percent of the business population consider themselves mobile workers, requiring all their office capabilities move with them. That applies to a lot of workers, including: A healthcare provider in Nebraska visiting patients at their homesAn inspector in New York examining a building’s sprinkler systems to ensure it’s up to codeA service worker repairing an elevator issue at a skyscraper in DubaiA real estate agent in Rhode Island showing a residential property All of these workers need access to documents, meeting information, CRM insights, and so forth. With TrueUC, we have created the first all-in-one unified communications (UC) application designed for today’s modern millennial workforce – providing workflow, communications and productivity capabilities, typically only accessible when in the office – now available with any mobile device. In particular, organizations can access a cloud, API-driven UC solution that combines text, voice, video, chat, email and business app integration plus a secure mobile device and connectivity – all from a single source. No need for multiple vendors and multiple headaches. As part of this effort, we’re working with strategic partners, such as Cisco and Samsung, to help deliver a truly mobile experience. A new generation of millennial professionals has grown up with the freedom of mobility, texting, video, voice and the ability to carry their social lives in their pockets. Now, we’ve done the same thing now for their professional lives. Interoperability challenges? Not here. We live and work in a highly connected, interdependent global society – meaning partnering with third-parties and other vendors is essential for collaboration and business success. For these collaborations to be successful, software programs and systems need to communicate with one another. Closed platforms don’t work as well. As such, TrueUC operates as a set of open APIs that allows integration with a range of critical cloud business applications such as Microsoft Office 365, Google G-Suite, Salesforce, Box and Twitter, among others, truly enabling a mobile office experience. Let’s have a dialogue Much of what I’ve discussed – the painful commutes, not being able to access documents and information in real-time, scheduling meetings, working with peers in different geographies and time zones – are all challenges to which we’ve grown far too accustomed. The good news? It doesn’t need to be that way. I welcome your feedback and input – and look forward to having a conversation that will, hopefully, result in making your work life a little easier. For more information on TrueUC, please visit our website https://mettel.net/trueuc/

Onsite Managed Firewall

Protect your business information.Threats from advanced cyber-attacks and sophisticated malware and phishing schemes are constantly ...

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MetTel's 13th Annual Golf Day

MetTel MastersOf the 80+ who joined us, two people had a really special day. Randy Marshall and Bill Patchett became our the newest members ...

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SD-WAN Tunnel Design Overview

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Cloud Connect

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Setting a Standard for the Internet of Things

By Max Silber, VP of Mobility, MetTelIt’s the vastness and applicability to every industry and market segment that makes it imperative to ...

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24 jplist-folder-All-Posts-292 jplist-folder-Blog-293 Blog jplist-topic-iot 0 07/09/2018 14:16:47 By Max Silber, VP of Mobility, MetTelIt’s the vastness and applicability to every industry and market segment that makes it imperative to establish a technical baseline for all providers and customers. While the term was first coined in 1999, the market is still defining itself in these nascent stages. While we can see a day when connected devices and intelligent agents of all kinds will communicate and automate many of the transactions we perform manually in a constantly flowing stream of frictionless, digital algorithms, there’s a lot of work ahead to get there. So how do we get started? Think about the structure or DNA of IoT: Devices or “Things” that ultimately receive and send messages across the Internet of ThingsNetwork as in “Internet” that provides the means to convey these intelligent communicationsApplications that enable and direct the work to be done across the IoT. As in the overall IT industry, the majority of the value will be designed and delivered at the software application layer. Consequently, this is where most of the innovations and profits lie. The underlying hardware, network hardware and devices – whether routers, sensors, servers, transmitters or personal devices, while necessary, will continuously commoditize with similar features in an endless but all too familiar race to the bottom of the market. The real question or missing link here is a common standard to bring incompatible technologies together. Despite some recent activity by industry groups, a universal IoT standard has not been established. The challenge is that the definition of IoT varies widely from industry to industry. Automotive manufacturing robots don’t appear to have much in common with medical devices, for example. IoT requires extensive technology to work —from wireless communications, to data security, to intercommunications with other devices. It’s challenging to apply a single standard to a device much less the integration of the entire IoT. There are a number of technologies to potentially standardize on – everything from WiFi to Zigbee to LPWAN to Cellular. But I will make the case for one that I think provides the most practical approach with the lowest barriers and fastest time to market: Long –term Evolution (LTE). Although LTE is the most prevalent wireless network option in the US today, providers are in the process of building out specific bands within LTE, to better service IoT devices. That means that new IoT devices can be on boarded to an LTE network, as quickly as they are developed and the new network would provide the device with less battery drain, by right sizing the bandwidth to what is more commonly needed for IoT, versus a data hungry smart phone for example. Current IoT network deployments include CAT1 and soon to be launched, CAT M1. Future developments in this space means that devices will keep becoming more economical to deploy and the traditional barriers of device certification will be less of a constraint to developers. How can you apply this learning to your business environment? A good homework assignment is to see where IoT can automate an existing process in your business cycle. Look at everything from inventory management, to how you handle re-orders. Can IoT introduce efficiency into that process with more real-time access to data? Not sure? Feel free to reach out to me with questions at: msilber@mettel.net

Re-Defining Innovation Labs: the Need for Education,.. →

By Ed Fox, VP of Network Services, MetTelThe concept of “innovation labs” has proliferated for over a decade, yet over the last few ...

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25 jplist-folder-All-Posts-292 jplist-folder-Blog-293 Blog jplist-topic-Innovation-Labs jplist-topic-Innovation-Summit 0 07/02/2018 14:55:15 By Ed Fox, VP of Network Services, MetTelThe concept of “innovation labs” has proliferated for over a decade, yet over the last few years we’ve seen a few big-name companies shutter them for some reason. Surely it can’t be that innovation wasn’t important anymore to brands like Disney, Microsoft, Coca-Cola, or Adecco? The problem isn’t with the idea or concept behind an innovation lab, but rather the approach.Innovation labs have lately come under fire as marketing fluff, where the best and brightest teams were isolated in their hipster playground work spaces to come up with the coolest new thing associated with the latest tech craze like AI, whether it’s strategic or not.. The result: they spent money, they spun wheels, they hyped, but they didn’t really help the business.The problem with this approach is that every organization wants to be a technology company, regardless of their industry. They want the halo effect of developing the coolest cloud app or having the best DevOps platform. All too often, they don’t start with a business goal in mind other than just “to drive innovation.” Without a focus on a clear business objective or real market (read “customer”) insights, R&D is not grounded in the fundamentals of the marketplace.Further compounding this, the pace of change not only from technology disruption but also from M&A. The lines have blurred in our sector from mergers and acquisitions involving telcos, IT firms, media companies, cable operators and others such as AT&T and Time Warner to CenturyLink and Level 3, all the way to Google and WebPass. A lot of people aren’t even sure how to define telecommunications anymore and what it means to be a key player in the space.Considering MetTel just launched our Customer Innovation Labs, I wanted to give my thoughts on the matter and discuss the approach from our perspective. The goal is always going to map to a customer need and innovation should be a partnership. MetTel has spent the last 21 years servicing the telecommunications and IT network needs of companies of all sizes. Being a smaller provider without the legacy bulk of the big US carriers, we’ve been forced to innovate to develop creative and alternative methods of solving customer problems. Many of these work-arounds – like our Gartner-recognized SD-WAN configurations — are now industry best practices.We see companies across every vertical trying to make sense of the latest technologies and determine if it’s relevant to them. How do they know if it’s worth the resources? What other company systems and processes would it impact? What new technology products, services and skills do they need and how do they budget for it? The questions are endless. This is really the crux of why MetTel Customer Innovation Labs was born. There’s a definite emphasis on the word “customer” for a reason. We decided that we needed a focused way to address these questions for our customers – innovating together for tailored solutions that provide business immediate value. We’ve pivoted our traditional business model from reactive trouble-shooting to focus more on being a strategic communications service provider and consulting partner to our customers. Given our technology-agnostic approach and the depth and breadth of our portfolio, we’re well positioned to educate our customers and help them make sense of the latest tech trends and how to navigate the cluttered, confusing and constantly changing IT infrastructure landscape that supports them. Our lab personnel are on the front lines with our customers and there are always new questions popping up as technology continues moving ahead at light speed. So, we collected all of these questions from our customers – across healthcare, retail, energy, manufacturing and other industries – and knew that we could make tailored solutions based on collaboration and innovation since we don’t believe in a one-size-fits-all approach. The funny thing is this is how MetTel has been so successful – our approach has always been to put the customer first when advising and implementing the right solution. Our Customer Innovation Labs have really been operating within the company for several years now but we decided we’d officially give it a name – and for good reason! MetTel Customer Innovation Labs are working on a number of solutions such as our emergency kit, which addresses sales spikes, mergers and acquisitions and unforeseen incidents like natural disasters that could impact a company’s networks. The Kit is an out-of-the-box solution that revives network functions instantaneously. Other projects we’re working on range from programmable telecom services to omni-channel contact centers, an expanding set of real solutions to real business challenges and opportunities. At a time when technology innovation often distinguishes competitors from one another in every industry, it’s more important than ever to support R&D. But investment is only one part of the equation. Focusing R&D on……….wait for it — practical innovation — may make all the difference in supporting your business while ensuring your business (and customers) support you.

To BYOD or Not to BYOD? The “Two-Minute Drill” is the.. →

By: Max Silber, VP of Mobility, MetTelOver the past several years, the balance of power has shifted from the seller to the buyer as the ...

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26 jplist-folder-All-Posts-292 jplist-folder-Blog-293 Blog jplist-topic-byod jplist-topic-mettel 0 06/26/2018 11:40:12 By: Max Silber, VP of Mobility, MetTelOver the past several years, the balance of power has shifted from the seller to the buyer as the digital consumer took to the Internet and took control of the transaction process. Armed with Apple’s iPhone, the first true consumer smartphone arriving in 2007, retail and other B to C industries were forever turned upside down. It wasn’t until a few years later, however, that that smartphone impact was felt in the corporate space. For many years dating back to 1999, Research in Motion owned the corporate sector. Standard practice was for companies to issue Blackberries to executives and their mobile workers. However, as the iPhone gained traction on the consumer side, more and more enterprise workers began to demand or surreptitiously use their own smartphones for business, often in violation of company guidelines. As the demand grew, the BYOD or “Bring Your Own Device” to work concept was born. The thought behind BYOD was to make employees happy by letting them use the device of their choice while saving the company the costs of purchasing and stocking company-owned smartphones. BYOD quickly reached critical mass in 2010 as CIOs felt those device cost pressures. Gartner forecast that by 2017, at least half of all US enterprises would deployed some type of BYOD program. It seemed this trend would continue unabated. There was, however, a catch. Businesses began to realize how much control they were losing in BYOD — after all, they were employees’ smartphones – and maintaining company security and compliance standards were becoming challenges, particularly in the face of mounting cybercrime. As a result, the inevitable backlash occurred. Within MetTel’s customer base of several thousand organizations, more than half who have tried BYOD are returning to a corporate-owned policy, citing greater security, preservation of data and regulatory compliance as key motives, not to mention data plan cost controls and better employee productivity. And government organizations are the least likely to approve BYOD programs due to compliance mandates. The Two-Minute Drill While MetTel can help companies deal with this dilemma from both sides, we strongly advocate the corporate-owned approach as we can now have employer-issued iPhones 8, 8 Plus and soon X, fully provisioned and secured within minutes, just two, actually. With MetTel’s unique Universal Device Enrollment Program and “two-minute drill,” any new or existing device is controlled from a single source that allows for efficient enrollment, restriction, deployment, and control through MetTel’s customized portal. One point of contact now manages all of the customer’s Tier 1 network providers. This means that over-taxed, under-resourced IT departments no longer have to reconfigure and enroll iPhones for each carrier network they need to connect to. Device enrollment is done once on the MetTel network – automatically when the phone powers on – so the employee receives their new phone all prepped and ready to go with security and key business apps all pre-loaded. MetTel’s automated system configures and deploys all major backend systems – Apple DEP, Auto-enrollment, Active Directory, Microsoft Exchange, AirWatch, MobileIron, SOTI, MaaS360, to name a few. This automated process happens in two minutes –when the employee first powers on the phone. MetTel’s Mobile Device Management (MDM) software locks down the device with market-leading security software while controlling roaming charges and blocking non-business content. MetTel’s MDM allows the client to geo fence — shut down or enable certain functionality in their devices depending on location — and whitelist certain applications and content. MDM administrators can remotely manage devices including wiping them clean to prevent proprietary data from being leaked in case the device is stolen or lost. As an official Apple Authorized Carrier and Reseller, MetTel becomes one of only a handful of telecommunications carriers in the US to team up with Apple in the enterprise market. Last year, Apple announced its iPhones are used by one billion consumers worldwide, providing numerical evidence of iPhone’s widespread use. Now that the question of BYOD has been answered – in two minutes – and the concerns of enterprises over security, compliance and speed to productivity alleviated, no doubt the floodgates will open for business-issued iPhones. Here’s to the next billion!

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Harness the Power of Many

MetTel’s aggregated network grants businesses access to a broader range of coverage and technology. With an end-to-end portfolio of ...

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Monetizing IoT

by Max Silber, VP of Mobility & IoT

Need to Monetize Your IoT Strategy? Enable the Mobile Workforce. Max Silber discusses during his Fastball presentation at Channel Partners ...

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VIDEO: Channel Customer Win & Success Story

National Retailer's Network Needed Traction

National Retailer's Network Needed Traction A nationwide retailer thought they had everything they needed to deploy their new ...

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Cloud Connect

MetTel’s Cloud Connect service helps protect sensitive data by routing your network traffic through a private connection directly to your ...

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SD-WAN Spec Sheet

MetTel Cloud Delivered SD-WAN assures enterprise and cloud application performance over Internet and hybrid WAN while simplifying ...

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Suncoast Hospice Case Study

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Construction Case Study

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Onsite Managed Firewall

This datasheet explains the benefits of Onsite Managed Firewall. Our next-generation onsite firewall is an internet security product able ...

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Enterprise Mobility Management

Your mobile workforce: Always up-to-date. Always maintained. Always controlled.MetTel’s complete Enterprise Mobility Management (EMM) ...

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MetTel: Leading The Way

MetTel is a leading global solution provider of cutting-edge communications technology for any size organization. Backed by thenation’s ...

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Apple Chose MetTel - This benefits agents!

Apple chose MetTel to be a partner in Enterprise Mobility. Why not choose MetTel, too? When you sell MetTel, you can offer your customers ...

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Telehealth Solutions

Healthcare is one industry set to benefit the most by MetTel’s Internet of Things solutions. This datasheet addresses issues, devices and ...

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Fleet Management

Your fleet management automated. Your mobile workforce organized. MetTel’s Fleet and Mobile Worker Automation Solutions put you in the ...

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SD-WAN

Evolving Beyond MPLS in the Enterprise Network

In a data saturated, highly connected world, enterprises need more bandwidth—lots of it—to stay competitive. This white paper ...

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Bruin

Gain visibility to make more strategic decisions. Cloud-based platform for secure and efficient end-to-end communications ...

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Cloud PBX-Copy

Scale up. Scale down. Save all around. Scalable solution that meets dynamic business needs with no CAPEX--perfect for multi-site businesses ...

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SD-WAN

Make the Internet work better. Aggregate broadband Internet, 4G-LTE, and MPLS circuits with application-aware per-packet link steering and ...

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Cloud Contact Center

High Performance, Incredibly Agile, Cloud-based Efficiency, Increased Revenue Join the movement into the new era of contact center ...

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Wi-Fi Analytics

Increase your business by knowing your customers.MetTel’s Wi-Fi Analytics is an intelligent platform for physical spaces. Combining ...

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Why We Win

We Invest in Education, Tool Sets and Staffing to Provide Custom Solutions that Enable Our Customers’ Transformation & Success

Education •Team members are required to participate in a series of classes led by subject matter experts (SME), offering a holistic view ...

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Mobile SD-WAN Kit

Business Connectivity Anytime, Anywhere MetTel’s Mobile SD-WAN Kit gives your business communications network an immediate, ...

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Enterprise Wireless Manager

MetTel’s Enterprise Wireless Manager is your wireless ally, like a dedicated employee working 24/7/365. Manage, maintain, monitor and ...

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How IoT Brings Digital Transformation to Key Functions,.. →

By: Max Silber, VP of Mobility, MetTelTechnology leaders are always extolling the newest innovations that can disrupt prevailing industries ...

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50 jplist-folder-All-Posts-292 jplist-folder-All-Posts-292 jplist-folder-Blog-293 Blog jplist-topic-iot jplist-topic-mobility 0 07/17/2017 10:16:30 By: Max Silber, VP of Mobility, MetTelTechnology leaders are always extolling the newest innovations that can disrupt prevailing industries and business models. The latest craze is artificial intelligence (AI) and not long before that, businesses were excited by the potential of 5G. Everyone should be talking about the power of wireless connectivity and IoT to revolutionize industries. This is part of the digital transformation, which is a major focus for all industries. While moving to a software defined IT architecture and cloud environment is addressing major business challenges, rising adoption of IoT and wireless helps organizations implement changes easier, faster and with a new approach to connect disparate business solutions. (Yes, I am hearing the intro to Star Trek in my head as I re-read this.) History is proof that the tech world has a knack for thinking big and talking bigger. It is verifiable that some things don’t get talked about enough. Sometimes in our zeal to bring the latest and greatest technology to market, the real business impact and/or specific business functions unintentionally get overlooked. This is especially true when there is no standardized manner or protocol yet in existence for these technologies. (Think 5G or IoT.) The dirty secret to most industries are the things that happen behind the curtain. How does Amazon get you all those products the next day? Why do those ads within our Gmail accounts seem to reflect our preferences? How are companies that rely on factories and manufacturing facilities digitizing their businesses to stay ahead of the competition? The answer is most aren’t yet tapping into new technologies that can address this issue, but a select few are and now IoT offerings are resolving existing business challenges, like silos. IDC anticipates that IoT technologies will be materially affecting the way that all companies manage their supply chains by 2020—with estimations that the IoT market will reach $1.7 trillion. Today we announced MetTel’s IoT Single SIM—the first of its kind that automatically connects to the strongest signal, ensuring the most bars available anywhere in the world. Now we can celebrate a new technology that is more than disruptive hype—it’s practical innovation. By the way, disruption sounds cool, if you’re the disrupter. For all those companies who need to throw out their current way of doing business and scrap all related investments, disruption can be well, very disruptive to business. Looking at that way, improving existing business flow can be transformative, if not as sexy as disruption—but a lot less painful. IoT Single SIM helps answer a number of annoying, yet important questions: How do we get all of our “things” on the same network? How can we be sure of connectivity if our carrier isn’t represented in a specific area? How do we know if our supply chain is working to peak efficiency and where the bottlenecks are? This is exciting because we are solving a very specific and crucial business need. We’re providing companies with real-time, always-on wireless connectivity, regardless of the device, network, equipment or carrier. We’re also allowing customers to tap into the IoT ecosystem, which ensures that we’re making the previously invisible, visible and making sure things that are connected stay that way! So, why is this important and why you should care? As an example, lets look at supply chain management. This space has experienced more than a few challenges. By various perspectives, IoT can transform traditional supply chain management to achieve unprecedented efficiencies by automating and closely coordinating supply, stocking, shipping and everything in between, which largely removes the need for human intervention and potential for human error. Some companies are effectively implementing wireless or IoT solutions to impact supply chain issues, according to an IDC report the impact of IoT on a company’s operations inevitably will vary. In one example, IDC predicts that by the end of 2018, digitally connected processes will drive 15 percent productivity improvements for manufacturing supply chains. Companies like Tyson, which uses IoT to connect to grocery stores and provide data and connection to customers, use it to ensure inventory is accurately stocked, shipped and tracked. DHL has implemented IoT technology to change the way it manages delivery, communicates with customers and provides business insight. To add some more color to this, a recent survey by GT Nexus and Capgemini found that 70 percent of retail and manufacturing companies have already started a digital transformation project in their supply chain and logistics operations. Although, this isn’t as sexy as, let’s say, the next version of the iPhone, the backend technology really is because it’s dramatically changing the way enterprises do business—efficiently and cost-effectively. These digital transformations are overhauling a company’s ability to save operational costs (such as inventory, fuel costs for shipping, product recalls/errors, etc.) across the board. The conversions are providing visibility into functions previously working in disparate departments and often managed in isolation. With IoT technologies, supply chains can put their focus on the customer because their systems are ‘talking’ to each other in real-time and leveraging a network of sensors that lets them know when to re-stock, ship, sell, and so on. The transformation allows a company provide faster, more accurate materials to customers. Simultaneously, company’s can connect to existing ERP solutions and access/analyze data like never before. There are all kinds of powerful ERP, CRM, digital marketing and procurement solutions. Most companies have a mix of these solutions, but many are moving towards adding sensors, RFIDs and more technology. It is exciting to know that we’re solving a lot of the issue and angst that goes with these tools and solutions. We’re now able to provide more capabilities, with a simpler solution and our IoT Single SIM is an example. We’re already experiencing tangible impacts from this technology. In healthcare, we transformed an assisted living facility that had been struggling with it’s mobility issues for years. Within one week, we changed the way they added devices to networks, connected disparate teams and even changed the way residents were connecting with the staff.In consumer packaged goods, we’re working with a major packaged goods player that is able to track, stock and carry inventory in a way that’s providing significant cost savings.In energy, we’re seeing their outdated industry be able to offer new services, consolidate/rethink efficiencies, etc. Regardless of your industry there is an inescapable truth. Companies must digitize to grow. The evolution and transformation doesn’t have to be disruptive and painful. When it comes to thinking of the latest and greatest technologies, sometimes it’s taking an older concept, applying new technology—like the IoT to revive it by making it new again. IoT is indeed a transformative agent. And Single SIM makes it practical and therefore, useful.

Your Customers Can Save 10% on MetTel | AT&T Managed.. →

MetTel | AT&T Managed Internet Service (MIS) allows for high speed, dedicated Internet access to the most necessary and useful apps. Our ...

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Cloud DDos Protection

Protect Your Organization From DDoS AttacksIt has never been easier and less expensive to launch massive DDoS attacks that result inloss of ...

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IoT Single SIM

Introducing the World's First Single SIM that Roams for the Strongest Network GloballyMetTel's IoT Single SIM intelligently roams to find ...

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Managed Services

MetTel’s managed services offer complete IT solutions for a wide range of businesses nationwide.

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Bruin

Business Intelligence & IT Asset Management Platform

Bruin is a proprietary, first of its kind, IT management platform that allows companies to securely and efficiently manage their technology ...

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Managed Firewall - Premise

Protect your business information.Threats from advanced cyber-attacks and sophisticated malware and phishing schemes are constantly ...

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Line of Sight Broadband

Access reliable Internet service where cable and DSL are unavailable with comparable bandwidth, latency and jitter to broadband circuits.

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Gartner Market Guide for U.S. Alternative WAN Branch.. →

Many I&O leaders are dissatisfied with traditional providers’ U.S. branch office remote access WAN solutions. To support digital business ...

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BJ’s Restaurant and Brewery Case Study

MetTel’s onboarding process was seamlessly executed, guaranteeing continuous uptime, which was critical to the restaurant chain. ...

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Gap, Inc. Case Study

Gap was aiming to consolidate its business voice lines under a single carrier that could provide line level reporting and integration with ...

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Wendy's Case Study

During a transitional rebranding period, Wendy’s sought the consultation and support of a strategic partner to improve its communications ...

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Wunderlich Case Study

WunderlichClient: WunderlichClient since: 2012Featured Product: SD-WANOperating a 24/7 Business in a 24/7 WorldFor the past 20 years, ...

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62 jplist-folder-All-Posts-292 jplist-folder-All-Posts-292 Case-Study-Case-Study jplist-topic-Case-Study jplist-topic-Wunderlich 0 03/30/2017 10:27:16 WunderlichClient: WunderlichClient since: 2012Featured Product: SD-WANOperating a 24/7 Business in a 24/7 WorldFor the past 20 years, Wunderlich has provided a broad offering of wealth management, equity research and investment banking services to individuals, corporations and institutions. In 2010, Inc. Magazine listed the company as one of the fastest growing private companies, a distinction repeated again in 2011, 2012 and 2013 as the firm continued to chart steady growth across all divisions.Since 1996, Wunderlich’s growth has experienced bursts of acceleration and currently the company is opening new sales and investment banking offices in targeted cities across the U.S to reflect the steady growth. As a 24/7 operation, it is absolutely necessary for the company to have reliable and consistent communications solutions in place.Challenges:Lack of quick and cost-effective telecom technology so that new offices can open and start operating quickly, based on recruitment needs for brokers (ideally within a 72-hour time frame).Offices located in 30 cities nationwide, with phone systems split between four different carriers and broadband spread over six different carriers.Needed to improve functionality and reliable backup circuits, while minimizing costs, for a 24/7 operation.MetTel Solution:Uptime vs. DowntimeWhen MetTel deployed VoIP solutions for Wunderlich in 2012, the first and most significant benefit was the company’s ability to open small offices quickly and at a low-cost. Rather than installing phone systems or leasing phone systems, Wunderlich maintains their own phone numbers and systems through VoIP.“Now we just put a router in place, a switch in place, and the phones in place,” says IT Manager Stan Heimerl. This gives employees the flexibility to start up within 72 hours, with nearly zero downtime. Given Wunderlich’s commitment to its customers, being immediately available for questions and concerns is a top priority. “If we can’t answer phones, we can’t operate.”Wunderlich modernized their communication systems by adding SD-WAN to their services. With SD-WAN’s increased functionality, reliable backup circuits, and a set-up time of less than a week, Wunderlich’s IT team didn’t have to worry about downtime or dropped calls interfering with their ability to solve customer issues.“We were impressed that SD-WAN service utilized both the primary and backup circuits in real time to provide seamless fail over as well as combined bandwidth of the two circuits” Heimerl says of the SD-WAN installation. “The voice connection in use was not disrupted or lost at all.”Cutting Costs Before using MetTel’s VoIP solutions, Wunderlich was on a TTL system. The company had to install phones through Nortel at each office site, pay for the switch, the engineer to come in and install the system, and for the phones.“Now,” Heimerl explains, “there isn’t such a big outlay of cost.” Working with MetTel saves Wunderlich, upon opening each new office, $35,000 upfront on hardware costs and an additional $800-900 per month.Best-of-Breed Partner One of the best parts of working with MetTel, according to Heimerl is that MetTel aggregates different LECs together on their network and manages the relationship. LEC refers to Local Exchange Carrier, meaning, the carrier that services a particular area.“With previous telecommunications providers, we could not get access to all the LECs we needed. MetTel on the other hand has strong carrier relations with Network to Network Interface (NNI) to all Tier 1 carriers and provided us circuits from all the carriers we needed,” states Heimerl.In addition to strong carrier relations, Heimerl describes Wunderlich’s relationship with MetTel as “best-of-breed,” as another great benefit of working with MetTel is having access to MetTel engineers. This “abnormal” personal relationship allows Wunderlich to scale quickly and economically, for instance, by cutting down on installation errors that would result if Wunderlich didn’t have direct access to MetTel’s knowledgeable engineers.Results:Installed a VoIP solution, creating a cost-effective way to open up small offices quickly and at a low cost, saving $35,000 upfront on hardware costs.Deployed and activated SD-WAN infrastructure in less than one week, providing increased functionality and reliable backup while still saving the company up to $900 per month.

Point-to-Point Private Lines

Extend the reach of your internal communications.Point-to-Point Private Lines are a cost-effective family of private line services that ...

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Toll-Free

Switch to toll-free, hassle-free.Expands your reach beyond the local calling area by inviting customers to call from wherever they are at ...

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Push To Talk (PTT)

Start texting with voice.Enhanced solution puts PTT on the nation’s best networksWorks seamlessly over Wi-FiUse an Integrated Dispatch ...

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Mobile POTS

Say goodbye to increases and outages.Replace copper based dial tone for increased savings and reliabilityMobile POTS provides standard dial ...

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IP Business

Get all your telecom services from one source.Enjoy our all-inclusive bundle for small and medium-sized businessesTransition from ...

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SIP PRI

Breathe new life into existing equipment.Easily transition from traditional telecom service to VoIP telephone with no CAPEXMaintain ...

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SIP Trunking

Get the flexibility you never thought possible.Achieve IP voice connectivity to IP PBXsCustomizable for any size trunk and pay for only ...

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Mobile Device Management

Take control of your mobile workforce.Complimentary access to award-winning MDM software for better control, security, and ...

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Managed Wi-Fi

Allow BYOD–securely and reliably.Enjoy IP-based connectivity from computers, smart phones and tablets to the Internet and to one ...

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ISDN PRI

Combine voice, video, and data at will.ISDN PRI is a high-speed connection that uses 100% digital trunks to support your voice, data and ...

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Local & Long Distance

Make the smart call for your business.Choosing a price lock for your contract term protects your business from increases in tariff ...

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MetTel Provider Highlights

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Call Analytics

Visualize voice insights in real-time.Obtain a full picture of your voice interactions with multi-level site reportingAccess real-time ...

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Managed Router

Leverage hardware as a service.Consolidate IP voice and data across a dedicated WAN for optimal network performanceOptimal network ...

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Cable Internet

Do more with speeds up to 100Mb.Choose from services from all major cable providers at the bandwidth that's best for your businessFrom ...

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SD-WAN: Reduce Costs & Improve Bandwidth

MetTel Innovation Webinar Series Presents: SD-WAN - Reduce Costs & Improve Bandwidth Now IN THIS WEBINAR YOU WILL LEARN ALL YOU NEED TO ...

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Advanced Communications Solutions

More options for talking business.MetTel’s cutting-edge technology delivers a complete array of voice solutions. And because the scope of ...

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Digital Voice

Get unstuck with digital alternatives.Replace existing POTS lines to avoid shutdowns and cost increasesControl features via web portalTake ...

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